Help Center

How does Spunk work?

Open a video from Discover or Play. When the clip hits the key moment, a question opens; pick one of the two answers. When the result is in and you got it right, gems are added to your account.

How do I earn gems?

Correct predictions, the daily streak reward and rewards in Tasks all earn gems.

Where can I use my gems?

In the Store, turn them into discount codes, digital rewards and Spunk merch. Your codes are in Store › My rewards.

Guest account vs. signing in?

A guest account lives only on this device. Sign in with Apple or Google to link your predictions and gems to your account and see them on your other devices. You need to sign in to get rewards.

Why verify my phone?

For reward delivery and account security. Your number isn’t shown on your profile.

How do I turn off notifications?

Use the switch in My account › Notifications.

How do I delete my account?

Tap “Delete account” at the bottom of My account. Your account, predictions, gems and reward history are permanently deleted; this can’t be undone. If you can’t access the app, email us from the address you signed in with to request deletion; we complete requests within 30 days.

Contact us: support@albertsoftware.com